Nagahara flutes only  provides maintenance and repair services to Nagahara instruments. Customers must contact our office by e-mail or phone to make an appointment prior to shipping the instrument to us. Instruments sent to our office without an appointment are subject to be declined serviced at that time and be returned to the customer at their expense or be held for additional time until the next available appointment. For emergency repairs, we usually  can assist immediately, but please notify our office right away prior to shipping the instrument to us.

 

Please make sure to include a Maintenance Form with your instrument to ensure a correct return address and provide all necessary information to property  identify your instrument.  Also, please specify any thing in specific that you would like us to pay special attention to aside from the overall check-up.

 

Types of Services:

 

COA (clean, oil, adjust) annual maintenance: A complete inspection and cleaning of the instrument. Minor adjustments to mechanism and pads.  COA’s do not cover dents, scratches, or damage resulting from a lack of basic customer cleaning & maintenance. General wear is also not covered by a COA.  Nagahara Pads are guaranteed for 1 year from the date of purchase.  There is an additional charge for single pad replacement after the first year of instrument ownership ($30 for main line & foot joint  pads, $15 for trill and R1).

 

COA with Full Re-pad:  A standard COA  plus re-pad of the instrument is a good option for those who do not need a full body  deep polish but would like to restore the flexibility of the instrument’s pads.  The re-pad includes the change of pads, felts, and adjustment papers (corks are not replaced). This service option does not cover dents, scratches, or damage resulting from a lack of basic customer cleaning & maintenance.

 

Complete overhaul: A total refurbishing and reconditioning in order to return the flute to “as new” condition. Complete disassembly, inspection, cleaning, and polishing. Major dents and deep scratches can also be repaired in a complete overhaul.

 

Headjoint/Tenon fitting: After purchasing a Nagahara headjoint, you can have it perfectly fitted to your flute’s barrel. We offer this service to Nagahara and non-Nagahara flute owners (meaning the headjoint is Nagahara and the body is of another maker). For those fitting gold headjoints to silver bodies, we are able to add a non-permanent silver sleeve to the tenon of the gold headjoint for a proper fit. This is an additional service for $100 and it will not damage your headjoint in any way.

 

Repairs: Work done on instruments to restore back to normal playing conditions.  Our shop hourly rate of $90/hr applies to all repairs that are not under warranty (cost of repairs to rectify  damage caused by accidents or customer’s negligence are not covered by  our warranty).

 

 

Maintenance & Repairs